Hôtel de la Paix Lausanne

The hotel itself was great — the room was spacious, clean, and had a nice view. The location is quite convenient: about a 13-minute walk from the main train station and 35 minutes to the lake. There are also many good restaurants around the area. However, the main issue I faced was with some of the receptionists not being able to speak English. I understand that French is the local language, and I respect that. Still, as English is a global language (even though it’s my fourth language), I expected at least a basic level of English from the front desk staff at an international hotel. When I arrived on the first day in the afternoon, the receptionist gave me the room key, breakfast voucher, a city map, and some papers, but provided no explanation. The Wi-Fi information was written in unclear handwriting, and I had to go back down to ask for clarification. The real issue became apparent on the last day at checkout. A different receptionist asked if I had used the public transportation ticket that was apparently included with the map. I had no idea such a ticket existed — nobody had mentioned it to me. Just handing over a map and expecting guests to understand everything on it (in French) isn’t helpful, especially for international visitors. Tips for future guests: Ask the receptionist to clearly explain the content of any papers or maps they give you. The Wi-Fi code may be confusing — the letter "C" actually means the number "0" in their handwriting. Don’t assume you'll be informed about included tickets or services — you might need to ask specifically. That said, the environment and hotel facilities were great, and with better communication from the staff, the experience could easily be excellent.

Very good and cheerful interiors. No carpets in the room. Good sized bathroom and room. Balcony room with lake view at the top floor. Did not try any food at the hotel. Fitness centre is reasonably good with quality and well equipment, but some small equipment like weights, mats, etc. could be added. Well connected by public transport.

I was elated to experience such good service, after disappointing stays in Geneva. Staff was very professional, answering all my questions and requests with a gracious attitude. The room was large, very clean and the linens were crisp, like new. I had a top floor room, overlooking the yard, so no noise from anywhere. I had a fridge and a water kettle, all in excellent condition, which is not always the case. The area is great for shopping and getting groceries at the Coop, such as cheese, fruits, even roast chicken. The Cathedral is nearby, and the excellent Metro takes you all the way to Ouchy, for many activities, including a boat trip in Lake Léman.

Comfortable spacious rooms (a little dated in style), good bar & restaurant. Probably best location for restaurants of any hotel in Lausanne.

Comfortable, quiet room with a small balcony with view to lake geneva. Perfect location at the edge of city centre, meaning everything in walking distance but still pretty quiet and easy to get to by car to their own garage.